Doctor on Demand®
Telehealth Services Covered by UNI's Health Plans
Eligibility
All faculty, staff, and their family members, who are covered on one of the UNI self-insured health plans are eligible to use Doctor On Demand®. Doctor On Demand® is an optional service designed to save you time, and help save the university self-insured health plans money. It is also very convenient and prevents exposure to other contagious illnesses at an urgent care office.
Speak With a Board Certified Physician
Utilize a virtual office visit as an optional alternative to walk-in clinics with a board-certified physician through Doctor On Demand®! Doctor On Demand® is an optional service designed to save you time, and help save the university self-insured health plans money. It is also very convenient and prevents exposure to other contagious illnesses at an urgent care office. The current average wait time to see a physician is three weeks. Even if you get in to see a doctor, it can take 2-3 hours from the time you leave your home or office to the time you get back home. Doctor On Demand® can help individuals treat common illnesses from their home or office with very little wait time.
Top conditions treated are:
- Cold and flu
- Sore throat
- Pink eye
- Skin rashes/irritations
- UTI’s
- Lactation consulting
The physician can walk you through a physical examination that is customized and focused to your specific ailment. Your doctor will guide you through looking, listening and feeling to complete a thorough self-assessment. If a prescription is needed to treat your condition, they can prescribe a medication and send it to your preferred pharmacy.
Please use the Doctor On Demand® virtual office visits when applicable. Doctor On Demand® should never replace your Designated Personal Doctor. Taking advantage of the preventive care visits covered by your plan with your Designated Personal Doctor, can help you catch red flags before they become a riskier — and pricier — health problem.
What It Costs
If you are covered on the UNI PPO plan or the UNI Blue Advantage plan, the visit will be run through your insurance and you will be charged your copay for the visit. The copay will be the same copay that applies to regular in house office or urgent care visit. For anyone not covered on those plans, the cost of a visit is $75.00.
| UNI PPO Office Visit Copay | UNI Blue Advantage Office Visit Copay | Without Insurance |
|---|---|---|
| $25.00 | $15.00 | $75.00 |
Sign Up Today
To get signed up you will need:
- Your personal smartphone, tablet, laptop, or computer with video capabilities
- myWellmark login information, or Wellmark ID card
- Preferred method of payment (for the appointment)
Doctor On Demand® accepts all major credit cards, such as: VISA, MasterCard, American Express, and Discover. You may also pay using your ASIFlex FSA debit card, or HSA/FSA debit card with another company as long as it has a VISA or MasterCard logo.
Step 1: Access myWellmark Portal
Save time today by accessing the Doctor On Demand® online registration through the myWellmark Virtual Health Care Visit section. To access the myWellmark portal, click once on the Access myWellmark Portal button below.
If don't already have a myWellmark portal account and have your Wellmark id card, you can register directly through the Doctor On Demand® website.
Step 2: Navigate to the Virtual Health Care Visit Section
Once the myWellmark portal is visible, locate the Virtual Health Care Visit section [Figure 1].
Step 3: Create a Login Password
Your Wellmark plan information, such as your ID number, will then pull from the myWellmark site. The next step is to create a password for your Doctor On Demand® account and click the Continue button after agreeing to the Terms of Use and Informed Consent [Figure 2].
Step 4: Download the App
If using your personal smartphone or tablet, download the app and login using your Doctor On Demand® account. When searching for the app search for Doctor On Demand® or click one of the following links.
Step 5: Launch the App
Open the Doctor On Demand® app on your personal mobile device [Figure 3].
Step 6: Sign In for the First Time
Once the Doctor On Demand® App opens, tap Sign In [Fig. 4]. Enter your Doctor On Demand® login information and tap the Sign In button [Figure 4].
Step 7: Access Your Account Information
You need to establish a payment option within the app. Tap Account on an iPhone or Me on an Android device [Figure 5] to access all of your user account information.
Step 8: Access Payment Options for Your Account
To add your method of payment for Doctor On Demand®, tap the Payment Method option under Account [Figure 6].
Step 9: Add a Payment Method
To add a preferred method of payment, tap Add Payment Method [Figure 7].
Step 10: Save Payment Information
Enter in the card information. Once you have entered in all of the card information, tap Save [Figure 8].
Congratulations!
You have successfully set up your Doctor On Demand® account and are now ready to use it for a virtual office visit on your personal mobile device. Please save your login information somewhere accessible as the app will require your Doctor On Demand® login information for security purposes.
Frequently Asked Questions
Wherever conflicts occur between the contents of this site and the contracts, rules, regulations, or laws governing the administration of the various programs, the terms set forth in the various program contracts, rules, regulations, or laws shall prevail. Space does not permit listing all limitations and exclusions that apply to each plan. Before using your benefits, review the plan's coverage manual. Benefits provided can be changed at any time without the consent of participants.