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My Benefits | Identity Protection Resources

Eligibility

Wellmark Identity Protection Services

All UNI Faculty and Staff with an active membership in a UNI Wellmark health insurance plan, this includes all State of Iowa plans and all of the self-insured plans.

Employee & Family Resources Fraud Resolution Service

All UNI Faculty and Staff with an active assignment.

Coverage Starts

Identity Protection Effective Date
Protection Type Coverage Starts
Wellmark Identity Protection Services The first of the month the coverage starts in a qualified UNI health plan.
Employee & Family Resources Fraud Resolution Service First day of employment.

Coverage Ends

Identity Protection End Date
Life Event Coverage Ends
Wellmark Identity Protection Services Effective the last day of the month the coverage ends in a qualified UNI health plan.
Employee & Family Resources Fraud Resolution Service Effective the last day of the month the appointment is no longer eligible.

Identity Protection Summary Comparison

Side-by-Side Comparison of the Identity Protection Features
Feature ProtectMyID
By Experian
Identity Protection
Services By Wellmark
Fraud Resolution
Service By EAP
Credit Monitoring
Cyber Monitoring
Fraud Detection
Change of Address Monitoring
Identity Recovery Support
Reimbursement Insurance
Experian Credit Report
Monthly Service Price $15.95 $0.00 $0.00

Protection Provided by Wellmark

Identity Protection Services

Wellmark has enhanced their value-added benefits by offering identity protection services in 2016. These services continue to support Wellmark’s commitment to protect members’ overall health and financial well-being, and safeguard against the fraudulent use of personal and financial information. UNI health plan members may enroll in identity protection services through their myWellmark account.

Wellmark is working with identity protection services provider, ID Experts, to deliver a robust list of identity protection services. ID Experts will provide members with the same level of service they expect from Wellmark. Eligible members will have access to the following services at no cost:

  • Credit monitoring: Monitors activity that may affect a member’s credit record.
  • Cyber monitoring: Monitoring the web 24 hours a day, 7 days a week, to make sure member information has not been stolen.
  • Fraud detection: Alerts members when activity has been identified and protects them from all types of identity theft.
  • Complete identity recovery: Concierge-style services to help members recover your identity if it has been compromised.
  • Reimbursement insurance: $1 million of identity-theft recovery insurance.

Wellmark has created a brochure on how to sign up. You will need to have access to your member ID card and the enrollment code: 4170999624. You can enroll through your myWellmark account or by calling (866) 486-4812.

Protection Provided by Employee & Family Resources

Fraud Resolution Service

The Fraud Resolution service assists employees/members at the inception of a fraud related emergency. In the event of an identity theft or a fraud related event, Fraud Resolutions Specialists™ provide both affordable and expedient assistance as follows:

  • Clients receive a free consultation of up to (60) minutes with a highly trained Fraud Resolution Specialist™ (FRS) who helps with (7) emergency response activities.
  • Assists clients with restoring their identity and good credit.
  • Provides ID theft victims with a free "ID Theft Emergency Response Kit™."
  • Assists with the costly steps to dispute fraudulent debts and advises clients how to communicate with creditors and collection agencies.
  • Counsels and provides a document stating the "Preventative Steps" necessary to take in an effort to avoid future ID theft losses and damages to a client’s credit score.
  • Makes a legal referral to an attorney for a free initial consultation who can be retained at 25% off of the attorney’s standard fixed or hourly rates, if legal representation is needed.
  • ADDITIONAL FULL RECOVERY SERVICES are available for actual victims of ID theft for (1) year on a voluntary, fixed fee basis.

Highly trained Fraud Resolution Specialists™ are both Certified under the Fair Credit Reporting Act (FCRA) and Certified as Interviewers under the FCRA or are licensed attorneys.

Special Note: Excludes corporate breach incidents leading to ID theft of employees.

To participate in a Financial Consultation, please call (800) 327-4692 or by emailing Employee & Family Resources.